Wednesday, August 21, 2013

QI Education Package and Quality System Assessment

Quality Improvement Education Package
The Quality Improvement Education Package provides staff with education on three quality improvement (QI basics)
1.       Quality Improvement Team – Education about forming and utilizing a QI team
2.       PDSA (Plan Do Study Act) – teaches the PDSA cycle that facilities can then use to test and implement changes for improvement

3.       Process Mapping – on-site training with staff on tools and techniques to review current practice processes to understand and guide improvement

Remote & Onsite Quality System Assessment
A periodic review of your organization’s quality system’s processes, structures, and outputs to help determine whether the system is meeting current internal and external needs and goals as well as identify ways to improve performance. This assessment reviews various quality system documents including:
1.       The quality plan
2.       Strategic plan/objectives
3.       Relevant policies and procedures
4.       Meeting minutes
5.       Reports
6.       Improvement initiatives
7.       Other relevant documentation
A written report with recommendations is provided to your organization.

The Onsite Quality System Assessment also incorporates onsite interviews with various organization staff members and leaders.