Save the date - September 27th.
In the era of consumer-driven health care, more financial responsibility is in the hands of the patient -and it's up to you to collect from them. Industry research reveals that more than 80 percent of self-pay bills are never collected, and more than 50 percent of patient responsibility after insurance ends up as bad debt as well. Come to this seminar to avoid bad debt sinking your practice into real debt. Learn everything your practice needs to know to maximize your patient collections performance.
By learning from "best practice" trends and real-world examples, improve your bottom line. Discover how pre-visit processes can improve collections and how to structure them, how to improve time of service collections and eliminate billing altogether, tips for improving patient collections after the service is complete, and advice for holding your collection agency accountable.
Discover new ways to collect what patients owe - from writing collections letters that get results to improving the effectiveness of your patient statements. You'll come away from this educational session armed with Elizabeth's array of tools you can use to improve patient collections-- and boost your practice's bottom line. It's not just a fad - mastering patient collections is a business imperative.
Here's just some of the information you'll get when you register to attend this in-depth program:
- Recognize how pre-visit processes can improve collections - and customer service -- and how to structure them.
- Describe how to improve time of service collections and eliminate billing altogether.
- Determine tips for improving patient collections after the service is provided.
- Define standards for training front desk and appointment scheduling staff so they know how to establish payment expectations with patients and follow through by using effective collection techniques when patients receive services.
- Identify gaps and delays in your patient collections process so past-due balances are collected faster and, more importantly, fewer patients owe balances that could have been paid at or before their office visit.
- Create strategies to solve your most persistent patient collections problems, such as writing more effective collection letters, offering realistic payment plans to patients who cannot pay in full and extending appropriate discounts to uninsured patients who pay at the time of service.
collections strategies
