Culture Change in the Real Rural World
Webinar
Save the Date!
Tuesday, March 5, 2013
CRHC Members attend the webinar for free, non-members pay $99
For more information about the webinar, please click here
Formal registration and further details to follow
During the webinar Culture Change in the Real Rural World!, you will discover innovative and proven strategies that can help you begin the rewarding process of true and sustainable culture transformation. The session will cover how to:
- Assess what’s good, bad and/or ugly about your current culture;
- Focus on shifting behavior vs. changing people;
- Identify the strengths and potential weaknesses in team members;
- Create an awareness of how behavior and communication impact patient perceptions;
- Develop a strategy that will cement a culture of Commitment, Reinforcement &
- Accountability!
Our featured trainer is Michelle Rathman Batschke, President and CEO of Impact! Communications, Inc. in Saint Charles, Illinois. Michelle specializes in working with Healthcare facilities providing customer service training.
