The Centers for Medicare & Medicaid Services (CMS) will offer Introduction to HCAHPS and HCAHPS Update Training sessions the week of March 4, 2013. These training sessions are intended for hospitals that self-administer the HCAHPS survey, hospitals that administer HCAHPS for multiple sites (multi-sites), survey vendors that participate in HCAHPS, as well as other interested individuals and organizations.
All HCAHPS training sessions will be conducted via webinar. There is no fee for either Introduction or Update training. Training materials for the 2013 HCAHPS Training sessions, as well as the newly revised HCAHPS Quality Assurance Guidelines V8.0, will be posted on the HCAHPS Web site (www.hcahpsonline.org) in late February 2013. Please note that the HCAHPS Quality Assurance Guidelines V8.0 will be made available on the HCAHPS Web site, and will not be provided in hard copy. Please click here for more information on the 2013 HCAHPS Training.
Please click here to register for the 2013 HCAHPS Training Sessions. -- Training Registration will close on Wednesday, February 20, 2013!
For more information on the training session dates and times, as well as more information on the courses offered, please click here.
