Tuesday, December 31, 2013

Novitas Updates, Customer Service Training


Novitas Updates

 
Customer Service Training


JH Customer Contact Center January 10, 2014 Training Time Update - 1-855-252-8782 The Customer Service Units will close for training on January 10, 2014 at 3:30 CT. Our self- service technology, the Interactive Voice Response Unit (IVR), Direct Data Entry (DDE) and Professional Provider Telecommunication Network (PPTN) will still be available during this time.

 
JH Part A Webinar Handout: "Update - New Novitas Website" - January 7, 2014 (1:00pm-2:30pm CT)
Join us as we kick off the New Year with the new and improved Novitas Website.  We will demonstrate the improved Novitas Solutions website and show you how to navigate it.  We will inform you of the new available search tools while providing new tips to enhance your search results. You do not want to miss this event.  Register Today!