Medicare News

Expanding Customer Service Hours - February 3, 2014
In response to the high wait time to speak with a Customer Service Representative, we are expanding our hours of operation to better serve you. Effective February 3, 2014, our lines will open one hour earlier at 7:00 am CT. Please accept our apologies and be assured that we are working diligently to resolve this issue. We appreciate your patience.

Presidents’ Day Holiday Customer Service Units and EDI Availability
Novitas Solutions, Inc. will be observing the Presidents’ Day holiday on Monday, February 17, 2014.