CMS has identified an institutional remittance advice problem where claim adjustment reason code A7 is being used to explain adjustments where other appropriate codes that better explain the adjustments are available. Be assured that we are working to resolve this problem and we will inform providers when this issue has been resolved. We regret any inconvenience this issue may have caused.
For more information on Remittance Advice, please contact your local Medicare Administrative Contractor (MAC). A Provider Call Center Toll-Free Numbers Directory can be found by clicking here, in the ‘Downloads’ section of the webpage.
