Guide – Becoming a Culturally Competent Health Care Organization

A guide released by the Equity of Care initiative and the American Hospital Association's Hospitals (AHA) in Pursuit of Excellence outlines the steps necessary for an organization to become a "culturally competent" hospital. Cultural competence—the ability to provide care to patients with diverse values, beliefs, and behaviors and tailor healthcare delivery methods to meet their social, cultural, and linguistic needs—can improve health outcomes, increase community participation, and possibly lower costs, according to the guide, titled "Becoming a Culturally Competent Health Care Organization." For more information, click here.